Servicing and bin storage/collection Print

Design Outcome

​​​​​​​​​​​​​​​​​Design Checklist​

  1. Rubbish collection areas and a loading bay for deliveries and servicing are provided for and do not interfere with vehicle or pedestrian access and circulation.
  2. Rubbish bin storage areas are provided in locations that are conveniently accessible for occupants and service contractors.
  3. Rubbish bin storage areas are screened from view and do not negatively impact on the appearance of the building or street​.


​Refuse storage and collection is a critical consideration that impacts the day-to-day functioning of larger developments.

A balance needs to be struck between concealing rubbish bins and locating them conveniently enough that people will use them.

Apartment buildings are especially vulnerable to anonymous dumping - if bins are troublesome or circuitous to access, rubbish will be disposed of in lifts, common area receptacles, lobbies or car parks. Ensure provision of a robust waste management programme to avoid these negative outcomes.

Better Design Practice


An off-street loading dock will facilitate deliveries and loading to the building.

  • When access to loading spaces share a common entrance with car parking facilities they should be located as close as practical to this entrance point. This avoids service and delivery vehicles unfamiliar with the building layout needing to navigate through the parking area.
  • Loading spaces should be sized for larger vehicles, with ample working room around them.

Screen bins

​Improve the appearance of the building or streetscape by screening refuse storage areas from view.​

Plan rubbish rooms

Often rubbish bins will be located in a special 'fire-separated' room that needs to be accessed by the building’s waste management contractor or building manager.

  • Rubbish rooms should be located so as to be convenient for both residents and waste contractors to pick up and drop off rubbish. Access to these rooms should be separate from the common route in and out of the building.​
  • Include a hose point and suitable drainage to allow for easy maintenance.

Consider collection

  • Waste management trucks require more than the minimum head clearance of 2200mm. The level at which the rubbish room is located, or at least the manoeuvring route to and from it will need to achieve a height clearance sufficient to accommodate this type of vehicle. Consult with waste management contractors to determine these space requirements.
  • Give consideration to the loading area for rubbish trucks – they will require several minutes to collect their load, so will need to be out of the vehicle circulation paths during this period to avoid creating traffic jams within the car park.
  • Refer to this helpful guide for more detailed information on refuse and recycling storage.

Rules of Thumb

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